No Refund and Return Policy for PDF Greeting Cards No Refunds Policy: This policy outlines the terms and conditions regarding refunds and returns for PDF greeting cards purchased from You and Me Creations/ https://www.youandmecreations.com/ Please read this policy carefully before making a purchase. Exceptions All sales of PDF greeting cards are final. We do not offer refunds or exchanges for any digital products, including PDF greeting cards, once the purchase is complete. This policy is in place because digital products are immediately accessible after purchase and cannot be "returned" in the traditional sense. This is consistent with industry standards for digital goods. While our general policy is "no refunds," we understand that exceptional circumstances may arise. We will consider refunds or replacements only in the following situations: Digital Product Considerations Technical Issues: If you experience technical difficulties that prevent you from downloading or accessing the PDF greeting card file, please contact us immediately at admin@youandmecreations.com will make every effort to resolve the issue. If we are unable to resolve the technical issue, we may, at our discretion, offer a refund or provide a replacement file.
Incorrect File: If you receive an incorrect PDF greeting card file (e.g., the wrong design or size), please contact us within 1 day of purchase with proof of purchase (order number, receipt). We will provide the correct file or, at our discretion, offer a refund.Change of mind Purchasing the wrong design Not liking the design after purchasePrinting issues (as these are dependent on the customer's printer and settings)As a digital product, PDF greeting cards are non-tangible items. Once the file is downloaded, it is considered delivered, and the customer has immediate access to the product. Therefore, we cannot accept returns or offer refunds for reasons such as:This no refund policy is clearly displayed on our website at [Return Policy Page - Creative Greetings], on the product pages before purchase, and in the terms and conditions of sale. This ensures that customers are aware of our policy before making a purchase, as recommended by consumer protection guidelines.Display of PolicyEmail: admin@youandmecreations.com For any questions or concerns regarding this no refund policy, please contact us at:admin@youandmecreations.com Contact InformationWe reserve the right to modify this non-refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.